Shipping Policy

Last Updated: August 18, 2026

Thank you for shopping with Furniquer. This Shipping Policy explains how orders placed through furniquer.store are processed, shipped, and delivered.

By placing an order through our website, you acknowledge and agree to the terms mentioned below.

1. Order Processing

Once an order is successfully placed and payment is confirmed, we begin processing the order.

Orders are generally processed within 1–3 business days. Processing time may vary depending on product availability, order volume, weekends, public holidays, or other circumstances beyond our reasonable control.

For furniture products that require additional preparation or handling, processing may take additional time. Where applicable, customers may be informed about the expected processing period.

2. Shipping and Delivery

We aim to deliver orders to the shipping address provided by the customer during checkout.

The estimated delivery period is generally 5–10 business days after dispatch, depending on the delivery location, courier availability, transportation conditions, weather, and other logistical circumstances.

Delivery timelines are estimates and are not guaranteed.

Remote locations or areas with limited delivery services may require additional time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed on the website or during the checkout process before the customer completes the order.

Shipping charges may vary depending on:

  • Product size and weight
  • Delivery location
  • Order value
  • Shipping service
  • Promotional offers

Any applicable shipping charges will be communicated before the order is confirmed.

4. Delivery Address

Customers are responsible for providing complete and accurate delivery information during checkout.

The delivery address should include:

  • Customer’s full name
  • House/building details
  • Street/locality
  • City/town
  • District
  • State
  • PIN code
  • Valid contact number

Furniquer will not be responsible for delivery delays, failed delivery attempts, or additional charges caused by incorrect, incomplete, or inaccessible address information provided by the customer.

5. Order Tracking

Where tracking information is available, customers may receive shipment tracking details through the contact information provided while placing the order.

Customers may also use the Track Order facility available on our website where applicable.

Tracking information may take some time to become active after the order has been dispatched.

6. Delivery Attempts

Our delivery or logistics partner may make one or more delivery attempts.

If delivery is unsuccessful because the customer is unavailable, the address is incorrect, the customer cannot be contacted, or the delivery is refused, the shipment may be returned to Furniquer.

Additional shipping charges may apply for re-delivery where the failed delivery is attributable to the customer.

7. Furniture Delivery

Furniture products may require special handling due to their size, weight, packaging, or dimensions.

Depending on the product and delivery location, delivery may be arranged through a suitable logistics or transportation partner.

Customers should ensure that the delivery location is accessible and that sufficient space is available to receive the furniture.

Where applicable, customers may be contacted regarding delivery arrangements before dispatch or delivery.

8. Damaged Products at Delivery

Customers are advised to inspect the outer packaging and product condition upon delivery.

If a product appears damaged, defective, incomplete, or different from the ordered product, please contact us as soon as possible.

We may request photographs, videos, packaging images, shipping labels, and other information to review the issue.

Please refer to our Refund and Returns Policy for complete information regarding damaged, defective, or incorrect products.

9. Delayed Delivery

Although we aim to deliver orders within the estimated timeframe, delays may occur because of:

  • Courier or logistics issues
  • Weather conditions
  • Natural events
  • Public holidays
  • Transportation disruptions
  • High order volumes
  • Incorrect address or contact information
  • Remote delivery locations
  • Events beyond our reasonable control

If your order is significantly delayed, please contact us with your order number so that we can assist you in checking the shipment status.

10. Non-Delivery or Missing Shipment

If you believe your order has not been delivered within the expected timeframe, please contact us with your order number and registered contact details.

We may coordinate with the applicable courier or logistics provider to investigate the shipment status.

11. Cancellation and Shipping

Orders may generally be cancelled before they are shipped, subject to the order’s processing status.

Once an order has been dispatched, cancellation may no longer be possible.

For complete information regarding cancellation, please refer to our Refund and Returns Policy and applicable cancellation terms on our website.

12. Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

Furniquer
Owner: Ajeet Kumar
Website: furniquer.store

Email: ritlaly51@gmil.com
Phone: +91 7091778280

Business Address:
Ward No. 13, Gaddi, Radhe Nagar,
P.O. Radhe Nagar,
District Supaul, Bihar – 852111, India

We aim to process and deliver orders efficiently and provide our customers with a convenient and transparent shopping experience.

Thank you for shopping with Furniquer.